What is a voucher/e-voucher?
A voucher, also known as an e-voucher, is an electronic code with
a predetermined monetary value that can be purchased using several
different payment methods. Vouchers can be redeemed on a variety
of online retailers.
How much does a voucher cost?
We issue vouchers free of charge. All you pay is the value of
he voucher you are buying.
Are there any fees involved?
There are no costs to becoming a member or creating an account.
However, if you use your card to make a purchase in any currency
other than Euro, you may incur charges from your card issuer.
Where can I spend my voucher?
Vouchers can be spent anywhere you see our logo.
How long is my voucher valid for?
Vouchers are valid for 48 hours from the time of purchase. If the
voucher is not redeemed within 48 hours, a refund will be issued
back to your depositing card.
What if I don't get my unique voucher code?
Your voucher codes are listed under "Purchased Vouchers" on your
account. You need to log in to your account to view these items.
If you created a voucher without an account, you can use the
e-mail address you provided when purchasing your voucher to
create an account afterward and then log in. Any unused vouchers
will also be displayed on your account.
Where can I redeem my vouchers?
Vouchers are either sold for specific merchants or for different
online stores. We are integrating new merchants on a daily basis.
Look for a "Redeem your voucher" button on the websites you are
When I buy a voucher from your website, how will my purchase
appear on my credit card statement?
Only our website’s name will appear on your credit card statement.
What happens if I don't spend the entire value of my voucher?
The vouchers we issue are single use. Make sure you know the exact
amount of your purchase you want to make before generating your
I am having difficulties, how do I contact the support team?
For any questions regarding vouchers, please contact our live
support team. Our team is available during business hours.
Alternatively, you can email us any questions or enquiries you may
Our details can be found under the contact section of this
We usually respond to emails within 48hrs.